Some of you have written to me, "Why don't you record these nasty exchanges between you and the staff?"
I have many recordings. The iPhone is great for recording voices while sitting innocently in the pocket.
Management's responses have included:
"You caught him at a bad moment. He must have been upset about something else and took it out on you. This happens to everyone. As a nurse, you understand."
"The recordings you chose reflect you in a good light and others in a bad light. The question is, why do you keep trying to make others look bad when you are the wrong one?"
"You must have done something very bad to him to get such a response."