Some friends were discussing their jobs and the people they manage. One said that whenever someone goes over his head to his supervisor, the supervisor bounces them right back down and does not entertain the squabble.
At my place of work, my support staff frequently runs to the supervisor, who then drops everything and runs to me, expecting me to stop working. She then chastises me for "hurting people's feelings" and "not being a team player."
By not being a team member, she means that I did not immediately capitulate to a subordinate's demands.
As observed earlier this year, this place is about people's feelings and not real events.